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Please contact DCS’s Sign Language Interpreting Service with as much advance notice as possible. We are equipped to provide interpreters for assignments ranging from an hour or less to multi-day events, including repetitive events (e.g., an appointment every Tuesday at 2:00 pm).Our regular office hours are from 8:00 am to 5:00 pm Pacific time, Monday through Friday. Requests may be made by telephone, email, or FAX. Be prepared to provide the following information:
- Requestor’s name, phone number, FAX number, email.
- Date, time, and duration of the interpreting assignment, as well as a detailed description of the physical location of the event, where to park, how to access the location, etc.
- A detailed description of the interpreting situation (e.g., doctor appointment).
- Names of the Deaf or hard of hearing consumers.
- Language needs (ASL, transliterated Signed English or PSE, oral interpreting, etc.)
- Name of preferred interpreter (we will strive to accommodate such requests).
- Name and phone number of a contact person at the service site.
- Billing information, including payment source, authorizer’s signature, address, phone number, credit card number, etc.
- Any other relevant information or special needs.
Helpful Tips -
- When making requests, we recommend doing so at least 2 weeks in advance to make sure we are able to confirm an interpreter.
- If the appointment has some flexibility we can recommend dates and times when we are more likely to be able to fulfill the request.
- There are many qualified interpreters, but often times the requests are on or near the same time and we have to allow for travel between appointments.
- Be sure to schedule enough time for the appointments. Interpreters will need to leave at their scheduled time. If the interpreter is able to stay beyond the scheduled time you will be billed in half hour increments.
- Check your dates and time to make sure we have the correct information on the request form.
Other DCS Interpreting Services -
- Conference interpreting coordination
- Captioning
- Note takers
Interpreters -
DCS employs interpreters who are RID, NAD, or ACCI certified. We encourage the use of interns and pre-certified interpreters under the guidance of a certified mentor. Interpreters are matched according to skill, certification, experience, and client request. DCS maintains both staff and contract interpreters. Some interpreters are equipped to serve sign language interpreting requirements for Deaf blind, Oral, and minimal language or home sign.
Professional Code of Conduct and Key Values All DCS interpreters are professionals who abide by a set of ethical principles set forth by the national Registry of Interpreters for the Deaf (RID). This professional code of conduct protects and guides interpreters and those who use their services. For more information, see www.rid.org.We believe that language and communication accessibility forms the foundation for cultural sensitivity and the exercise of civil rights. Our aim is to provide the highest quality of service to our clients, and to be known throughout the community as professionals of merit and distinction.
Types of Interpreting -
- ASL/English
- Trilingual Interpreting: ASL/English/Spanish
- Oral Interpreting
- Low Vision
- Tactile
- Community
- Educational
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